© 2018 Bilberry Films. all rights reserved.

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FAQs

Q. Where are you based?

A. We're based in Staffordshire, but we've filmed all over the UK and Europe. 

 

Q. How would you describe your style?

A. Cinematic. Unique. Personal.

We try to make each film as personal and creative as possible. Every couple have a story and it's our job to tell it.

 

Q. Is there always two of you?

A. Always two. Sometimes three, maybe even four?

Our base package offers two videographer, but we do offer additional extras. See the investment page for more info.

 

Q. How long does it take to receive the edit?

A. Editing takes time, especially during the summer months when we are at our busiest. We aim for no longer than six months until your film is delivered.

 

Q. Is there a deposit payment required?

A. Yes. A non-refundable holding fee is required. We usually ask for £200.

 

Q. Do we choose the music?

A. Yes and no. We ask that you provide us with a selection of songs, just so  that we get to know your tastes. As a way of paying our dues to other artists, we pay for licensed music- it also means that you can legally share amongst friends and family.

 

Q. How will you come dressed to our wedding?

A. We come dressed smart/casual. No smarter than the groom, no more casual than the organist.

 

Q. Do the videographers need feeding?

A. We never say no to food! Weddings can be long days, so a good meal is always very much appreciated!

 

Q. What is the policy on re-editing the video if I want something changed?

A. If there is something you are not particularly pleased with, we are happy to offer an additional chance for re-edits, though we expect this request anytime before 14 days from delivery. More info can be found in our contract.

 

Q. How do we book?

A. If you're thinking about booking- that's great! Drop us a call/email and we'll go for a coffee or have a chat on Skype. We love to get to know our couples!

Q. Do you film outside the UK?

A. We sure do!

If you've got any unanswered questions, drop us a message- we're happy to help!